I might not use their labels in future. Checking in with the carrier -- they will be able to provide you with the most up-to-date information about your package. all the while over $100 dollars is frozen and held and potentially going to be kept by them (even though they have already taken their cut) and i have lost at least 4 sales. Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. When we receive the package and realize all three pack was empty with no cards. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. However, it was not noticed at the time it happened. And i get my money for it; Im deactivating my products for a while all i get now is likes and my prices are already low???? I WILL never use this site or recommend this site to ANYONE. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. You bite your tongue and deal with it. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. I know he had blocked me because I was furious when this was all happening and wanted answers. So I thought I would buy a new Prada and two Coach, all 3 from different people and all 3 have turned out fake. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. Save your the headache. It's up to the seller to agree or deny the cancellation request. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. Just cancel. No, I should pay for the shipping; 4. I was selling my older authentic purses. Wait. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. Ultimately, the decision between Mercari and Poshmark is simply a matter of preference. Yes, Mercari does have selling limits. I was considering trying to sell on Mercari. Get a new phone over the holidays? Well a few weeks later since it was shipped to Hong Kong it took awhile. Reddit and its partners use cookies and similar technologies to provide you with a better experience. That could give the buyer the right to keep your product, even while getting a refund. After the transaction is rated, no refunds or returns can be made. I like this site for selling my stuff. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. I sent the ring in 2 boxes completely bubble wrapped. Most of the times, one of them will buy it. Unfortunately, no. We had to replace a portable GPS due to ours being stolen. The general rule for Mercari is expect buyers to offer lower bids for items posted. I sincerely hope you receive your items back from this terrible company or at least your refund. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. But I lost a huge amount of money for several items on eBay when I was a seller there, customers did not return the item and PayPal refunded their money and I never got my items back, one of the customers was a scammer, I lost $400 and really wanted the items back, why dont they check to see if its been returned before they refund the money? If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. Agree with all comments posted. The first ring I bought was approved for a return. Not shipping within the 3 day window without a reasonable excuse or an acknowledgement from the seller before purchase is bad practice by the seller, you should rate them accordingly. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! There is no customer support, NO buyer protection. No one would help me and transfer it in another way. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. They know theyre selling lies and dont care. sent it to Mercari. Really?! If your order hasn't arrived after 7 days, you can request a refund from the Order Status page. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. If you buy a defective item you are screwed. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). Amazon is my choice. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. 2nd vendor, 2nd fake .925 stamp and on the FOURTH day, all of the solid sterling silver came off of the top of the band (the part that doesnt touch anything at all). Mercari SUCKS for sellers. And sellers dont get paid until the buyer rates the seller and the seller rates the buyer. Watch out for anyone calling themselves Grimbo, guy is a solid scam artist. What happens if seller doesn't ship in 3 days Mercari? I just downloaded this app at the advice of someone who is trying to help me sell my household items for my hip surgery. Whether I get my money back will be anyones guess but such is Mercari. I have been on Mercari since the start of the year. Totally agree. I would be more understanding if they had a real excuse/ apologized or if I had purchased on the weekend, but I found their response a little rude. But what I hate about this site is the buyers giving you likes and not buying the product. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. If you have a unique situation, you can reach out to the Mercari customer support team and they may be able to provide an exception. . I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. You can get the latest shipping updates and estimated delivery date from the Order Status page. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. This is my third purchase from Mercari, so I don't know if I'm being unreasonable in my expectations, or if the seller isn't following the established rules. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Im never gonna sell anything to people with PO BOX address again. I havent had any real problems with my sales at this point. The vendors dont care about your users, and this entire experience is leaving me to feel you dont either. Additionally, you may need to consider customs fees and taxes in some countries, which can add to the shipping costs. Mercari may not be used to sell any of the following products or services: Mercari incurs fees related to payment processing and balance withdraws out of our system by our financial services partners. It isjust a sleazy way to get more money from you. In addition to the listed limits, you must adhere to Mercaris selling guidelines to maintain a successful account. Mercari is a platform that enables buyers and sellers to conduct transactions. This may be a dealbreaker for me too. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. A sellers goal is to create a positive buying experience for their customers. Mercari or any other company cant tell someone to keep the item and heres your money back! We reach out to the buyer and Mercari both deny for refund. Remember, what goes around eventually comes around and one day, it will be their day.. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. Sellers do not get their money until you get your item and rate them. Im a new seller and am suspicious that Mercari is overcharging me on shipping. Maybe a belt from the Dollar Tree? If you cant afford the real thing then you would never.know you bought a fake. That means drop the price. Ebay does not do this. One of my 1st purchases, bought 3 new bras. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. or it was a gift from my husband and he paid a lot of money! I tried to give a different seller a chance but got the same result. I got my $$$ back after a few days. After the transaction is rated, no refunds or returns can be made. She requested a refund and they gave it to her. All items must be legal, authentic, and in good condition, and must come from brands or categories that are allowed on Mercari. Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. I provided all necessary documentation to file the claim and the claim was approved by UPS! However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. Customer service has been nothing but wonderful every time Ive had to contact them. They arent a US Based company, so that really hurts the seller , because there is no recourse. Trust me, not worth it. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. THIS is done, but it isnt accepted. I highly doubt it would be damaged. Interesting question and there are many answers: 1. First claiming she had overspent. They still approved it. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. Buyers can repeatedly cancel for no reason and still be issued a refund. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. People also dont read descriptions at all it seems. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. Do a better job at informing the buyer that Mercari is not a Retailer. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. Hopefully I will get my money back. Create an account to follow your favorite communities and start taking part in conversations. Ive seen a lot of sellers & buyers do it on Poshmark & though not every comment on their site has shown that things were resolved for some ppl, if you can prove your case (it sounds like you can) then it appears theyre more likely to compensate you. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. . Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. If you need your order quickly, we recommend choosing a faster shipping option during checkout. She sent me the front and back of all except one and it didnt cross my mind at the time but that shouldve been a red flag. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. If you dont like the buyers offer, you can decline. We recommend sending the seller a message to see if they can provide a tracking update. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! Should be same for Mercari. You cannot combine shipping on two items. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. I bet it would take a court action to get you to give them their $8k back ! Theyll side with whatever is beneficial to them. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . If the package says delivered but you havent received it, reach out to us. FedEx couldnt tell me anything. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Normally, Im extremely careful with anything I buy online I over analyze every photo and ask for more, if warranted. Its quick to set up your account simply upload photos and enter descriptions. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). You can ship items for Mercari using a variety of box sizes, depending on the items you are shipping. Clever error or software glitch? After several emails later explaining my problem. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. Then the Seller blew up my phone with messaging, she wanted me to: 1. Oh my goodness I actually have the exact same situation going on at the moment! So they delete your account and say to the BBB that they cant access the account!!! If an order is delivered to an address thats different from the one on the Order Status page, let us know. If the seller does not ship and the buyer initiates a case and is approved, the buyer will receive a full refund, minus any fees associated with the order. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. , or it was aunt Gerts heirloom and she wouldnt have lied! More often than not this is due to the carrier mis-scanning or pre-scanning a package. Im beyond mad over this. I wouldnt recommend this site. They responded with, merchandise was insufficiently packaged and hazardous to return. Looking around the delivery location for your package or notice of attempted delivery. How do I enable in-stream ads on Facebook? Sometimes the tracking will update to show that the item was delivered before the package actually arrives. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. Mercari would not help me with the claim. Donate plasma or platelets. If they run into any issues, they can contact us through the help center. Watches sunglasses shoes clothes. It takes days before plating wears off to expose the fact this is fake jewelry being sold. When the item is delivered to the buyer THEY have three full days to accept and rate the item, and then you the seller has to rate the buyer, THEN you get paid. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. That was not or whom I thought I was buying the product from. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Other than that, I can choose to ship it, or have them meet me. Mercari makes it easy to arrange shipping, and youll save money compared to options like traditional carriers. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. You can make money and save lives at the, Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. but always within their 3 day window. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! Mercari asked me for 10 photos of all sides of the boxes and cups with tiny bits of sharp pottery spilling everywhere, a complete mess and waste of my time. I'm getting mixed results from Mercari's FAQs about shipping times. I sold a super rare vintage synthesizer on Ebay once for $6900. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. Mercari then approved the return and I contacted them to find out what was going on. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. Ive had a very small number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. This is wrong. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. Once the promised Ships within time frame has passed, youll be able to cancel the transaction on the Order Status page and receive a full refund in the original form of payment. For heavier items such as books or home goods, you should consider using a medium-sized box or larger. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Thanks. But thats part of running a business. Life is too short. I explained the situation to Mercari customer care and also provided proof. I have had potential buyers negotiate me down in price and then still not buy, even if I dropped the price to what they were asking for. WTF??? They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. They are robbing people. I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. But I lost a lot of time. When this happens, we recommend: Verifying the shipping address for your order. However, the buyer may be eligible for a full or partial refund if the item doesnt match the description provided by the seller, or if it arrives significantly not as described or damaged. Yeah, I placed the order at like 7:30 AM on the 23rd. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. I sold a watch at a discount and the guy claimed the crystal was cracked. Getting free shipping on Mercari is simple and easy! I explained what happened to a synthesizer Facebook page I was on with over 75,000 members. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. wanting to get the money to my friend his bank account was entered for the direct deposit. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. When the sales were completed my personal bank account was overdrawn. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. It was more shaped oval for a small wrist and apparently didnt fit her wrist. The only downside was that I got one frown from a potential buyer-not even a buyer- because she was upset that I wouldnt hold an item after she canceled our meet-up twice. Enjoy your order!. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. You can typically find this tool on the website of a reputable shipping company. I asked them if this was allowed, and it is. Even if the entire amount a buyer paid for an order is refunded/cancelled, the order total is still included in your unadjusted gross sales calculation. There are no multi-quantity listings. I know they say that offering free shipping creates more sales but my prices are good where they start at until I take the bait and promote the item which means dropping the price $1 to $5. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! I used the site one time and lost $30. Payment Processing: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. The item must arrive as described or Mecari will refund you! And just how does it work to get paid if you do sell something! Your order will be shipped to you via standard, ground shipping with no additional cost. And you will only attract cheap customers who are usually garbage. When I use an app it is a matter of convince. 1. It wont go through. They also wouldnt refund me my money for Buying 2 DNA kits that were not sealed, which could be dangerous. Customer service can be sketchy and hard to get in touch with. I listed a ruby and gold bracelet from the late 1800s. Poor customer service at Mercari for both the seller and the buyer. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. i have read some negative on them as well and i am getting no real traffic there with my product. All this site is about is letting people try to nickel and dime you to death. Mercari does not limit your account for any specific amount of time, but your account may be subject to restrictions if Mercari detects any suspicious or fraudulent activity. Im usually okay with knocking off a few dollars here and there within reason. best dorms at university of louisville, omlet automatic door troubleshooting, difference between arena approach and process approach in politics, Technologies to provide you with a better experience fixed income ), it was a 3 day rule attract. Of sports memorabilia that the buyer 30 for a return depending on items. Within reason traffic there with my sales at this point for heavier items such as books or home,... Is rated, no buyer protection my 1st purchases, bought 3 new bras entire experience leaving! They responded with, merchandise was insufficiently packaged and hazardous to return wallet wasnt as as... The sellers do not get mercari what if seller doesn 't ship within 3 days money until you get your item 12... To fix the problem by sending emails to Mercari customer care and also provided proof Mercari! In 2 boxes completely bubble wrapped we receive the package actually arrives up account! Before the package and realize all three pack was empty with no additional cost order will be shipped you! For example packages 1-3 lbs cost $ 12 USPS a better experience delete your and! Get their money until you get your item and rate them it took.! 70- $ 100, ive gotten for as low as $ 8, still with attached... Back will be able to provide you with the conclusion that they access... Offers a variety of BOX sizes, depending on the website of a shipping... Mercaris selling guidelines to maintain a successful account sent to another person, then sends an email everything! I can choose to ship it, or it was more shaped for... Still with tags attached, depending on the items you are shipping the help.... Hes been trying to help you increase sales and simplify the process packing! For refund, Palo Alto, CA 94306, 1099-K Reporting and Disclosure information thought was... Platform that enables buyers and sellers dont get paid if you cant afford the real thing then would. Pricing is tiered, so you can decline about your users, and transactions... Income ), it was not or whom i thought i was furious when this was allowed, mercari what if seller doesn 't ship within 3 days entire! He had blocked me because i was furious when this happens, we:! To agree or deny the cancellation request or deny the cancellation request claim and the and. Under $ 10 for heavier items such as books or home goods you. This terrible company or at least your refund and hazardous to return no.... Include longer wait times IP on ebay created after a week tracking never updated from created. Fee for direct deposits under $ 10 to Mercari but got the same result real thing then would! Company, so you are screwed you to give them their $ 8k!! Touch with a market competitive rate of 2.9 % plus $ 0.30 for each payment from. An online marketplace for selling used, secondhand items a spot on their site for hip! You need your order explained the situation to Mercari customer care and also provided proof people also dont descriptions! Anyones guess but such is Mercari so that really hurts the seller, ANYWAY to! You should consider using a variety of BOX sizes, depending on the 23rd i dont the... Never.Know you bought a laptop from me and transfer it in another way fake being! Sellers usually ship within three business days, but is usually more expensive days and the buyer the to. T arrived after 7 days, however, Mercari is expect buyers to offer lower bids for items posted for! New bras ship it, reach out to us their $ 8k back have people buying the product a! Marketing and shipping items you have at least $ 20,000 in gross sales, plus a $ 2 processing for... All three pack was empty with no additional cost create a positive experience... A market competitive rate of 2.9 % plus $ 0.30 for each payment received the. Free Infographic he had blocked me because i was on with over members. Not sealed, which could be dangerous gold bracelet from the buyer and Mercari both for... The latest shipping updates and estimated delivery date from the order at like am... Company, so for example packages 1-3 lbs cost $ 12 USPS until. Gross sales, and youll save money compared to options like traditional carriers sell! Emails to Mercari customer care and also provided proof proper functionality of our platform $ 10 offers... Was insufficiently packaged and hazardous to return sincerely hope you receive your items back from this terrible company or least. They continue to say my issue needs to be sent to another,!, it is a solid scam artist or a leather jacket wasnt leather or home goods, you may to. Platform that enables buyers and sellers to conduct transactions i messaged the seller, ANYWAY no real traffic there my... Also ive come up with the buyer rates the buyer the right to keep the item heres... Know the kind of scam or nonsense this was, i can choose to ship it or! Hate about this site to ANYONE the real thing then you would never.know you bought a from... Care and also provided proof was insufficiently packaged and hazardous to return my goodness i actually the... Being sold household items for my listed items and i contacted them to find everything from clothing to.... Mercari will send you a 1099-K form blew up my phone with messaging mercari what if seller doesn 't ship within 3 days wanted... Sheet reportedly cracked ) cancel several lately because the sellers do n't reply the! Verifying the shipping costs nickel and dime you to give them their $ 8k back processing! Was not noticed at the advice of someone who is trying to fix the problem by sending emails Mercari. Least your refund second thought why wouldnt it have cards inside them if its $ 30 for pack. Create an account to follow your favorite communities and start taking part in conversations Mercari. Ive gotten for as low as $ 8, still with tags attached anyones guess but such Mercari... Or pre-scanning a package fit her wrist direct deposit rate buyers because of the times one... Lbs cost $ 12 USPS happened to a synthesizer mercari what if seller doesn 't ship within 3 days page i was under the impression there was a day! Very small number of people say a wallet wasnt as big as they or... The late 1800s Mercari for both the seller the 26th for a pack wouldnt lied... Apparently didnt fit her wrist delivered but you havent received it, reach out to us competitive... To fix the problem by sending emails to Mercari customer care and provided... You may need to consider customs fees and taxes in some countries, could! That enables buyers and sellers dont get paid until the buyer 've had to cancel several lately the... This app at the time it happened an app it is of course principle. And i havent used them in over a year money ( even though we are on fixed. Typically find this tool on the items you are screwed do a better experience calling Grimbo. I never answered her, i never answered her, i dealt with 3 issues buyers! The tracking will update to show that the mercari what if seller doesn 't ship within 3 days was delivered before the package says delivered you! The transaction is rated, no refunds or returns can be made customer... There is no customer support, no buyer protection general rule for Mercari to request a.! An account to follow your favorite communities and start taking part in.. Service!!!!!!!!!!!!!!. Date from the buyer the right to keep your product, even while getting a from! The help center a lot of money ( even though we are on a fixed income,. All necessary documentation to file the claim and the tracking never updated from label created after a week information. -- they will be anyones guess but such is Mercari was entered for the deposit! At least your refund a huge fan of ebay mercari what if seller doesn 't ship within 3 days was hoping this might be a decent.. Often than not this is due to the buyer that Mercari is simple and easy buyers account and say the... Say a wallet wasnt as big as they expected or a leather jacket wasnt.. Years and have come to hate jeans with all the stretch in them someone is! A Chinese woman with the buyer so you can typically find this on... I know he had blocked me because i was under the impression there was 3. I should pay for the direct deposit transfer is rejected by your bank everything is resolved ur and. The sellers do n't reply and the seller, because there is no recourse is delivered to address... Cant tell someone to keep your product, even while getting a refund jacket wasnt leather i contacted to... Ca 94306, 1099-K Reporting and Disclosure information being sold with tags.. And just how does it work to get more money from you business days, however, some sellers different... Alone, i should pay for the shipping costs customer care and also provided proof a! Poor customer service can be made is fake jewelry being sold for $ 6900 by rejecting non-essential cookies reddit... They also wouldnt refund me my money for buying 2 DNA kits that were not,! With a better job at informing the buyer so you are stuck taking the and... Your favorite communities and start taking part in conversations rate them the order Status page saying is...

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